Contact Us

Whether you've spotted something out of date on one of our reviews, want to flag a no KYC casino we haven't covered yet, or have a question about how we rank sites like LuckyRollers, BetPanda or CoinCasino, this is the place to reach us. We read every message, though we can't respond to everything individually — see below for what we can and can't help with.

What we can help with

• Corrections to bonus terms, coin support, or licensing details on a review
• Suggestions for no KYC or crypto casinos to research and potentially add to our rankings
• Feedback on our methodology or how we score payout speed, anonymity, or game variety
• General questions about how crypto casinos work for US players, wallets, or on-chain deposits
• Reports of broken links, outdated information, or factual errors anywhere on the site

What we can't help with

We're an independent review and comparison site — we don't operate any casino, hold player funds, or process deposits and withdrawals. That means we're not able to:

• Access, verify, or recover a casino account on your behalf
• Resolve a dispute over a withdrawal, bonus, or wagering requirement — that has to go through the operator's own support team, and if it stalls, the licensing body listed on that casino's site
• Offer tax or legal advice on crypto gambling winnings — for that, speak to a qualified professional, since US players are generally liable for tax on both gambling winnings and crypto gains
• Confirm whether a specific offshore site is legal to use from your state — gambling laws vary significantly across the US, and you're responsible for checking your own state's rules before playing anywhere

Before you reach out about a specific casino

If your question relates to one of the operators we cover — say, withdrawal delays at Cryptorino or a bonus term at Hyperlucky — it's usually faster to go straight to that casino's own live chat or support desk first. They hold your account details and transaction history; we don't. Our reviews cover coin support, payout speed as reported, licensing, and bonus terms at a comparison level, not individual account issues.

For background on how we build our rankings and what we check before a site appears on this page, see our approach on the About Us page.

A note on gambling responsibly

If any message you're sending us touches on struggling to stick to a budget, chasing losses, or feeling like gambling is becoming a problem, please don't wait on a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support, and review the tools and options on our Responsible Gambling page. Offshore crypto casinos generally don't offer the same self-exclusion or player-protection tools that state-regulated operators are required to provide, so it's worth setting your own limits before you play.

Site terms and how we operate

Crypto Casinos is an independent comparison site. We may earn a commission when readers sign up with an operator through a link on this site, but that never decides how a casino is ranked or reviewed — commission doesn't buy position here. Full detail on how the site works, including our use of affiliate links, is set out in our Terms and Conditions.

This site is intended for adults of legal gambling age only — 18 or 21 depending on the operator and your state's rules — and nothing here is intended to encourage anyone under that age to gamble. If you're contacting us with a general question rather than a casino-specific issue, we aim to get back to genuine enquiries, though response times can vary.